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Pendapat saya ini disokong oleh emarketer.com dalam artikel bertajuk More Brand Fans Say They’re Loyal Followers. Antara petikan yang menarik:
At least half of Twitter and Facebook users said they had become more likely to talk about, recommend or purchase a company’s products after they began following the company on social media. And Twitter users showed a greater level of engagement than Facebook users across all these metrics, as well as in willingness to link to an ad for the product or attend a sponsored event.
Kalau perniagaan anda baru sahaja tumbuh ataupun telah lama dan masih belum menggunakan social media, jangan berlengah lagi. Saya boleh membantu anda.
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